Our Core Values

• We have seen for ourselves how much the total impact of a health problem on the quality of people’s lives varies from person to person.  This applies to common everyday health problems like back pain, arthritis, depression, and it also applies to unusual injuries, diseases and conditions like spinal cord injury, schizophrenia, and blindness.
• We think the bio-psycho-socio-economic model (BPSE - pronounced "bipsee") of human illness, disease, and disability is the most accurate way to explain the variability in life impact.  Another name might be the whole life model.  It takes into account the entire context in which the person lives and the health problem is occurring — the dynamics in biological, psychological, social and economic domains.  Evaluations and action plans made using this model are more realistic and thus more likely to be effective.
• In order to minimize the disruptive impact of health conditions on the lives and well-being of working people, a person-centric, prevention-oriented, function-focused, evidence-based, multi-dimensional and outcomes-focused approach is the best way to acknowledge, explore, and attempt to resolve impediments in any aspect of human life that may be getting in the way, especially factors specific to each individual’s situation.
• Improving outcomes requires a team approach with collaboration among stakeholders and disciplines.  This includes people with health problems, their families and advocates; care givers in medicine, psychology, other healthcare professions, social work, rehabilitation, and other helping professions; employers, private and public agencies; claims payers, providers of administrative, financial, and infrastructure support; and the community at large.
• Professionals, products, or services that produce a better outcome — higher quality of life with less waste of resources — deliver significant value to individuals, payers, and society.  In our view, those who create better results deserve recognition and reward.